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Course Introduction

Switch staff on to what unconscious bias is to help create a fair workplace and positive interactions with customers and stakeholders. This course explains how bias can affect decision making and helps staff recognize it and challenge it in themselves. Learners will be equipped with strategies for identifying and addressing unconscious bias. The course motivates staff to prevent issues and minimize the negative effects of bias in action. This audit-friendly course is a must-have for responsible organizations everywhere.

 

Objectives

  • Common types of bias in the workplace.
  • The key differences between prejudice and stereotyping.
  • The negative impacts for those subject to and perpetrating bias or prejudicial behavior in the workplace.
  • Tips to help identify & challenge personal unconscious bias, assumptions & micro-behavioral indicators of bias.
  • Proven strategies for addressing the negative impacts of bias.
  • The positive benefits of diverse workplace cultures.
  • Organizational responsibilities and how employees can help.